If you struggled with your Internet back when schools were starting to go online in the Spring and you were also teleworking, it is going to get worse in another month or so, when the requirements to be online and in virtual classrooms increase for the new school year.
This is not a local issue. This is a national issue for all homeowners that are now going to need far more bandwidth than ever before. Don’t even think that living in Northern VA and having data centers in your backyard is going to provide you with plenty of bandwidth.
You can pay your internet provider to send you their maximum amount of bandwidth and still have problems due to it only getting “to” your home, and not necessarily “through” your home. You need to look at your home the way a commercial business looks at its workforce needs. A business’ IT department will make sure that every employee has the right tools to do their job, which includes computers and phones and topmost Internet without disruptions.
If you are going to have children on a computer, then later playing video games or streaming TV shows, while you are on your computer or having a virtual meeting, you are going to need to ensure that your “family” has the tools needed. These tools start with cabling and WiFi that will allow everyone to work and play at the same time.
Rule #1: If it can be hard-wired, get it wired. Hard wiring still provides a more constant connection than WiFi because you are literally tying directly into the internet providers service. WiFi is an RF (Radio Frequency) based transmission. RF transmissions are subject to interference from numerous things. Most interference is generated by things that are not in your control. Hardwiring devices eliminates this problem.
Rule #2: If you must use WiFi, figure out where you need it and assess the signal strength in that area.
Rule #3: Don’t look for a quick, cheap fix to improve your network. There are plenty of “hacks” on the Internet that can tell you how to improve your internet, but they have no idea what YOUR home is experiencing.
Also, keep in mind that your provider is also “busy” so the speed coming into your home is going to drop during busy times of the day.
Do an assessment now. Identify where your kids are going to do their homework and whether their laptop can be hardwired or if they are going to be using WiFi. Then you set up your teleworking station. Have everyone do a virtual call to a friend or family member at the same time, preferably during the day, during the week. Then, assess how it went. Did anyone’s screen lock up or stall? Take notes on what worked well and what didn’t work well. Then contact someone to provide a network design (preferably us) to optimize your home’s infrastructure.