We specialize in three areas: Network Infrastructure, Home Entertainment and Service calls. Read on for specifics on these services and what we offer.
Homeowners are now requiring the same network capabilities as businesses. With all the components that people are using, most home networks are incapable of handling the traffic load of all these devices without the correct integration of the network infrastructure components.
We specialize in creating the infrastructure for networked homes. If you want all your electronic devices to talk to each other and to optimize your home’s Internet service we can help. We use a combination of hard wiring (cat5e, cat6, coax cable) and wireless networking to ensure that you get the best performance of your networked devices in your home.
What experience are you looking for? That is one of the first questions that we always ask and the reason we ask is simple. The answer you provide will become the foundation of our discussions about what systems are best for you.
Video/Audio/Control – These words are the heart of home entertainment systems. Depending on the answer to our question above we can put together systems that provide the experience that you want. We have many years of experience with products from Samsung, Bose, Denon, Polk Audio, URC and many more that allow us to tailor a system just for you.
Content – It used to be that you watched Cable TV and a DVD. Today Cable TV and DVDs are still used by the majority of the population but streaming of movies and music from the internet is catching up fast. We provide services to setup the necessary equipment to enjoy your streaming.
It takes a technician with many years of experience to troubleshoot & correct electronics or networking problems within a home. Most service call requests are first discussed by phone with our service technician who has over 30+ years of experience. He will get a feel for what your problem is by asking some basic questions. Sometimes he can resolve your problem without a service call (people do accidentally unplug their components).
Once he has an idea what he needs to look at, we will schedule a service call which includes diagnosis and resolution. The resolution could be that he fixes it on the spot with parts from our truck or brings materials based on your conversation.
It could be that you need new equipment, i.e. your receiver is broken.
Or, it could be that he needs to special order something and will return to fix the problem.
Service calls are billed at an hourly rate which will be provided to you when you schedule and followed up with an email confirmation. We do not perform service calls evenings or weekends, nor do not have the resources for 24/7 service support.