The average home network wasn’t built to handle the number of connected devices that consumers have needed to use during the pandemic, especially when multiple family members are taking advantage of multiple services — streaming media, e-learning, videoconferencing — all at the same time.

As you know if you’ve read previous e-newsletters or even been to our website, we have seen an increased demand for commercial-grade networks in the home. Generally, this need doesn’t come from someone asking for more hard wiring or additional access points, it comes from people simply wanting the spinning wheel to go away when they’re trying to watch a movie or they are tired of their video call buffering. Last spring and summer we also received a lot of requests for connectivity outdoors, where many were working and studying, or where automated lights, cameras, and more are increasingly part of the smart living experience.

Homes large and small now function like corporate offices and require more internal bandwidth and Wi-Fi coverage, in the form of a powerful router, high-speed network switches and multiple, strategically placed wireless access points inside and outside of the home.

This need hasn’t created just a huge demand on our design and installation services, it has created a huge demand for the products we install, preferably Ubiquiti systems. More and more often the products sell out at our distributors within weeks of them receiving them, to the point that we order as soon as we get a contract. Even then, sometimes we have to go directly to the manufacturer in the hopes that they are keeping some in stock, but then we wait longer for supplies to be delivered when they are manufactured across the country.

This demand is not going to end any time soon, so all we can do is be honest about timelines and ask for patience, which we are fortunate to see from the majority of our clients. Once these network systems are in place in the home, clients forget what it was like to have Internet problems.