We all face frustration with technology. We hate it when something stops working for no apparent reason. Sometimes with electronics it can be a simple power reset to make the problem go away. But sometimes there are actual major problems that need to be fixed. Here are a few items we run into on a regular basis.
Poor installation practices. Sometimes people just don’t care. This customer was experiencing intermittent outages. The cause was buried in this rat’s nest of cables. Stability returned to the network once corrected.
This is what happens when something does not fit quite right. Inside the wall jacks are tiny metal fingers that make contact with the connector on the cable. If the wrong connector type is inserted into the jack or if a connector is forced into the jack this can happen.
Never underestimate critters. This is a section of outdoor cable that an animal took a liking to. This was most likely a mouse or squirrel that developed a taste for plastic and wire braid.