So your Internet provider says you can get 940 mbps of speed with their upgraded router and fiber lines, but you are only getting 700. How can that be?
Here’s an example of verbiage straight from the Verizon website. “Fios Gigabit Connection delivers speeds up to 940/880 MBPS in available areas. The key words are “Up to” so there is no point in calling Verizon, Xfinity or any other provider, since they have given you exactly what they promised…the possibility of speeds up to what they advertise.
So, why aren’t you getting the optimum speed they offer. There could be a number of reasons. Chris Hoffman from the “How To Geek” website wrote this article back in 2017 and nothing has changed over the last 2 years, so we are going to borrow his verbiage & cite him as our source. They are…
• End-User Hardware Issues: If you have an old router that just can’t keep up with modern speeds or a poorly configured Wi-Fi connection that’s being slowed down by interference, you won’t actually experience the connection speeds you’re paying for — and that’s not the Internet service provider’s fault.
• Distance From ISP: The further you are away from your Internet service provider’s hardware, the weaker your signal can become. If you’re in a city, you’re likely to have a faster connection than you would in the middle of the countryside. H&ONS Note – this applies mostly to copper cable based delivery method like DSL or cable, not a fiber optic cable based delivery method like Verizon Fios
• Congestion: You’re sharing an Internet connection line with many other customers from your Internet service provider, so congestion can result as all these people compete for the Internet connection. This is particularly true if all your neighbors are using BitTorrent 24/7 or using other demanding applications.
• Time of Day: Because more people are probably using the shared connection line during peak hours — around 6pm to midnight for residential connections — you may experience slower speeds at these times.
• Throttling; Your Internet service provider may slow down (or “throttle”) certain types of traffic, such as peer-to-peer traffic. Even if they advertise “unlimited” usage, they may slow down your connection for the rest of the month after you hit a certain amount of data downloaded.
• Server-Side Issues: Your download speeds don’t just depend on your Internet service provider’s advertised speeds. They also depend on the speeds of the servers you’re downloading from and the routers in between. For example, if you’re in the US and experience slowness when downloading something from a website in Europe, it may not be your Internet service provider’s fault at all — it may be because the website in Europe has a slow connection or the data is being slowed down at one of the routers in between you and the European servers.
While some of these causes are out of your hands, you can control the router you are using and how it connects to devices within your home. Using additional access points and other networking products and having a network infrastructure designed for your usage versus cookie cutter usage, can greatly impact your speeds. This is not something your Internet provider can do for you, but we can. Schedule a site survey in 2020 to see if there are solutions to improving Internet speed within your home.